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Policies

DOCEGY 

Preface

Being a physician or health care provider is much more than diagnosing and treating patients, it is demonstrating compassionate patient care and commitment to those patients. These behaviors and bedside manners have been proven to gain patient's trust, and improve compliance to treatment plan.

DOCEGY is a healthcare services facilitator Platform, not responsible for any decision, prescription, advices, or any inappropriate use from both users (like patients), or service provider, we are only service facilitator.

Doctor / Service provider Guidelines

Follow local regulations

* You must provide a copy of your medical license or any other documents team might request to prove that you are a duly licensed and duly authorized professional by the relevant authorities to conduct and practice the profession in your country.

* You should notify us if with any updates related to your license.

* You shall conduct care consistent with the jurisdictional regulatory, licensing and credentialing laws and rules for your profession in the jurisdiction (site) in which you are practicing, and shall ensure compliance as required by appropriate regulatory and accrediting agencies.

Privacy and confidentiality

* Telemedicine consultations and data should be private and confidential. Patient’s privacy and confidentiality should be maintained at all times.

Do not share your account

 DOCEGY grants you an exclusive access to this service; you shall not:

* Permit any third party to Copy our service or resell the Licensed Services to any unrelated third party.

* Allow any third party to view, use or access the service or disclose, or publish any info related to this service (especially patient’s medical info).

Ethics

* Health care professionals are required to follow the Health Authority’s process and their Professional Practice Standards when addressing ethical concerns and issues that arise during the use.  

Report misuse

You should report aggressive or malicious users or other users with unacceptable behavior to the DOCEGY team.

Medical liability

As a qualified medical professional, you are solely responsible for the content you communicate or submit.

Quality measures

 DOCEGY is always working on our quality assurance programs and evaluation methods, this information might be updated.

 

Suspension of access

user's access may be removed for any of the following reasons:

  • If user violates any of the local laws or medical regulations applied, or if there’s a court order, or other governmental request regarding that physician

  • If user violates any of DOCEGY’s policies or guidelines, related to doctor service or any other services.

 

DOCEGY’s team feedback

  1. Physician or user  can request an “appeal”.  DOCEGY  team will review cases where further considerations are required

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